Contact information

🌸 Contact Information

We’re here to help make your shopping experience feel warm, easy, and supported. Because all products are printed and fulfilled by Zazzle, there are two types of support:

  • Questions about our designs, collections, or this Shopify site → Contact us

  • Questions about orders, shipping, returns, or refunds → Contact Zazzle Customer Support

Below you’ll find both options clearly outlined.


🌷 Contact Our Boutique (Designs, Website, General Questions)

For questions about:

  • Our artwork & collections

  • Custom design requests

  • Website navigation

  • Brand inquiries

  • Anything not related to an existing order

You can reach us at:

📧 Email: LiliRaesShoppe@outlook.com

🌷 Contact Zazzle Customer Support (Orders, Shipping, Returns)

Since Zazzle prints, fulfills, and ships all orders, they handle:

  • Order status & tracking

  • Shipping questions

  • Returns, refunds & exchanges

  • Damaged or defective items

  • Account or checkout issues

💗 Zazzle Customer Support

To contact Zazzle:

🔗 Returns & Order Resolution Center: https://www.zazzle.com/my/returns

🔗 Zazzle Customer Support Page: https://help.zazzle.com

You may need to log in to your Zazzle account to view your order details or submit a request.


🌷 Why Two Contacts?

Our Shopify store is where you browse our designs, but all orders are processed through Zazzle’s secure checkout. This means:

  • We create the designs

  • Zazzle prints, ships, and supports the order

So you always get the best of both worlds — boutique creativity + professional fulfillment.