Terms of service

🌸 Terms of Service

Last updated: April 2026

Welcome to our little corner of the creative world. All products in this shop are lovingly designed by us and professionally printed, fulfilled, and shipped by Zazzle. Because of this partnership, all purchases follow Zazzle’s official Terms of Use, checkout system, and return policies.

By browsing our site or placing an order, you agree to these Terms and to Zazzle’s Terms of Use.


🌷 1. About Our Store

This Shopify site showcases our artwork, collections, and product designs. When you decide to purchase, you’ll be redirected to Zazzle’s secure checkout, where your order is processed and fulfilled.

Zazzle handles:

  • Payment processing

  • Order confirmation

  • Production & printing

  • Shipping & delivery

  • Returns, refunds & exchanges

Your shopping experience stays safe, smooth, and fully protected by Zazzle’s systems.


🌷 2. Using Our Website

You’re welcome to explore, browse, and enjoy our designs. By using this site, you agree not to:

  • Copy or redistribute our artwork without permission

  • Attempt to disrupt or misuse the website

  • Upload harmful, offensive, or unauthorized content when customizing products on Zazzle

All designs on this site belong to us as creators. All platform tools, templates, and checkout systems belong to Zazzle.


🌷 3. Ordering & Checkout

When you click “Buy,” you’ll be taken to Zazzle’s SSL‑secured checkout. This ensures:

  • Your payment information stays private

  • Your order is processed safely

  • You receive Zazzle’s 100% Satisfaction Guarantee

Your financial details are never stored on our Shopify site.


🌷 4. Returns, Refunds & Exchanges

All returns follow Zazzle’s official return policy.

✔️ Most items

Returnable within 30 days for a replacement, refund, or store credit.

❌ Items with restrictions

  • Face Masks & Face Shields → Final sale

  • Embroidered items (stitch files) → Returnable, but stitch‑file fee refunds must be requested within 10 days

💗 Damaged or defective items

Zazzle may request a clear photo to verify the issue. If confirmed defective, Zazzle covers return shipping. Otherwise, customers are responsible for return shipping costs.


🌷 5. Zazzle Accounts

If you create a Zazzle account during checkout, you’re responsible for:

  • Keeping your login secure

  • Ensuring your information is accurate

  • Protecting your password

Zazzle may require payment or tax information depending on your location.


🌷 6. Intellectual Property

All artwork, product designs, branding, and imagery on this Shopify site belong to us. You may not copy, reproduce, or resell our designs.

Zazzle owns:

  • Their platform

  • Their tools & templates

  • Their technology & site content


🌷 7. Custom Designs & Uploaded Content

If you personalize a product on Zazzle:

  • You must have rights to any images or text you upload

  • You grant Zazzle permission to print and fulfill your custom item

  • If you publish your design publicly, Zazzle’s Designer License Agreement may apply


🌷 8. Limitations of Liability

Because Zazzle fulfills all orders, we are not responsible for:

  • Production delays

  • Shipping delays

  • Printing variations

  • Lost or stolen packages

  • Zazzle platform issues

  • Refund or return decisions made by Zazzle

All order‑related concerns must be handled through Zazzle’s Resolution Center.


🌷 9. Dispute Resolution

Zazzle’s Terms include:

  • Arbitration agreement

  • Class action waiver

  • Jury trial waiver

These apply to all purchases made through Zazzle checkout.


🌷 10. Updates to These Terms

We may update our boutique’s Terms at any time. Zazzle may also update their Terms of Use. Continued use of our site or Zazzle checkout means you accept the updated Terms.


🌷 11. Contact Information

For questions about our designs or this Shopify site: Contact us directly @ LiliRaesShoppe@outlook.com.

For questions about orders, shipping, returns, or refunds: Please contact Zazzle Customer Support through your Zazzle account.